Privacy Policy for Hypnapp

(Hypnotherapy with Nathan Elliott)

Last Updated: 7th Oct 2025

1. Introduction

Welcome to Hypnapp. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). The App provides hypnosis sessions and related wellness services.

Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.

2. Information We Collect

a) Personal Information You Provide:

• Account Information: When you create an account, we may collect your name and email address.

• User Details: To personalize your experience, you may provide details such as your goals, preferences, and session feedback.

• Health-Related Information: The app records your usage of hypnosis sessions, including session types, duration, frequency, and notes you choose to add. We treat this as sensitive health-related data.

b) Information Collected Automatically:

• Usage Data: We collect data about your interaction with the App, such as features you use, time spent in the app, and crash reports to improve performance.

• Session Recordings: The app records which hypnosis sessions you use and when you use them to track your progress and provide a personalized experience.

c) Purchase Information:

• Subscription Data: All purchases and subscriptions are processed directly by the Apple App Store or Google Play Store. We do not collect, store, or have access to your credit card or payment information. We only receive information from the app stores necessary to manage your subscription, such as the fact that you have an active subscription and its expiration date.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App and its features.

• To personalize your experience and suggest relevant hypnosis sessions.

• To manage your subscription and provide customer support.

• To analyze app usage to improve our services and develop new features.

• To send you administrative information, such as updates to our policies.

4. Legal Basis for Processing (For EEA/UK Users)

We process your personal information based on:

• Performance of a Contract: To provide the services you have subscribed to.

• Your Consent: For specific purposes like storing your session history and health-related data. You can withdraw your consent at any time by contacting us or deleting your account.

• Legitimate Interests: To analyze and improve our App, and for administrative purposes.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our App (e.g., cloud hosting, data analytics, customer support), under strict confidentiality agreements.

• Legal Obligation: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information, including encryption of data in transit and at rest. However, no electronic transmission or storage method is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.

• Rectification: The right to correct inaccurate or incomplete data.

• Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data.

• Restriction of Processing: The right to request that we suspend the processing of your personal data.

• Data Portability: The right to request a copy of your data in a structured, machine-readable format.

You can exercise many of these rights directly within the App by accessing your profile and account settings. To exercise other rights, please contact us using the details at the end of this policy.

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